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Procedure for handling complaints

In accordance with the Procedure for Dispute Settlement of Consumer and Financial Market Participants approved by the Board of the Bank of Lithuania, we inform you that from 26 January 2012 the Bank of Lithuania shall consider consumer disputes with financial services providers if clients of financial institutions believe that their rights have been violated, but failed to resolve the problem with the service provider itself. If you should have any questions or queries about our services, we ask you to communicate these in writing to us:

Contact us

Vilnius, Lvivo st. 101 Park Town | 1 a. LT – 08104
Working time: I-V 8:30-17:30
Phone number: +370 644 44358

Victory Funds, UAB
Company code: 304411219
A/S: LT83 7044 0600 0811 3721
Bank: AB bankas SEB